1. Introduction

R2N Software LLC ("R2N Software," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, share, and protect information when you use our software products, websites, and services.

R2N Software LLC is organized under the laws of the State of Illinois, United States. By using our products and services, you acknowledge and agree to the practices described in this policy.

2. Notice to EU Individuals (GDPR)

This Privacy Policy is intended to comply with the General Data Protection Regulation (EU) 2016/679 ("GDPR"). If you are an individual located in the European Union, you have specific rights under the GDPR, including the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to the processing of your data
• Data portability

To exercise any of these rights, please contact us at sales@r2nsoftware.com.

3. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, mailing address, and phone number
• Payment details (for purchases and subscriptions)
• Product registration information
• Support inquiries and correspondence
• Survey and feedback responses
• Resume and application data (if applying for a position)

Automatically Collected Information

When you visit our websites, we may automatically collect certain information, including your IP address, browser type, operating system, pages visited, referring URLs, and the date and time of your visit. This information is generally aggregate and non-identifying in nature.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience. Please see Section 9 (Cookies) below for details.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Process orders and deliver products
• Provide customer support and technical assistance
• Send product updates, upgrades, and promotional communications (with opt-out available)
• Register and manage product licenses
• Conduct internal analytics to improve our products and services
• Verify and update account information
• Comply with legal obligations

5. Sharing of Information

R2N Software does not sell your personal information. We may share information in the following limited circumstances:

• Affiliated companies and subsidiaries — who are bound by this Privacy Policy.
• Co-marketing partners — with your consent, to personalize content and offers relevant to you.
• Service providers — who store or process data on our behalf, bound by contractual obligations to protect your information.
• Law enforcement or legal authorities — when required by law, court order, or legal process.

You may opt out of third-party communications at any time by contacting us at sales@r2nsoftware.com.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete the personal information we hold about you
• Withdraw consent or modify your communication preferences at any time
• Request details about the personal data we maintain

R2N Software will respond to all legitimate requests in a timely manner. Please note that certain archived business records may not be subject to deletion where retention is required by law or for legitimate business purposes.

7. Security

R2N Software uses commercially reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Online transactions, including payment processing, are protected using encryption technologies such as SSL/TLS.

While we take reasonable steps to safeguard your data, no method of transmission or storage is completely secure. We encourage you to protect your own account credentials and to use strong, unique passwords.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. When your information is no longer needed, it is securely deleted or anonymized. Third-party storage providers engaged by R2N Software are bound by the data protection terms of this policy.

9. Cookies

Cookies are small text files stored on your device when you visit a website. We use cookies to:

• Facilitate site navigation and auto-fill functionality
• Personalize content and offers
• Analyze site usage and improve our services
• Serve relevant advertising, including through Google remarketing

You can manage or disable cookies through your browser settings. Please be aware that disabling cookies may affect the functionality of certain features on our websites. You may opt out of Google remarketing by visiting the Network Advertising Initiative opt-out page.

10. Children's Privacy

Our products and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13, in compliance with the Children's Online Privacy Protection Act (COPPA). We encourage parents and guardians to supervise their children's online activity and to contact us if they believe we have inadvertently collected such information.

11. Third-Party Links

Our websites and products may contain links to third-party websites that are not operated or controlled by R2N Software. This Privacy Policy does not apply to those sites. We recommend that you review the privacy policies of any third-party websites you visit.

12. Changes to This Policy

R2N Software may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on our website with an updated effective date. Changes will not apply retroactively. We encourage you to review this policy periodically.

13. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, personal information may be transferred as part of that transaction. R2N Software will provide reasonable notice before your information becomes subject to a different privacy policy.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your information is handled, please contact us on sales@r2nsoftware.com or 630-635-5957